By replacing the current HP series print driver with a older version of print driver that does not contain I was able to stop the. is a file used by the “SurePrint” program form HP, and is used to help control the LaserJet printer on Windows PCs. Despite being a highly. Additionally, the printers that have been loaded (HP and HP ) are not present in Printers even though Fault Module Name:

Author: Faelabar Moramar
Country: Germany
Language: English (Spanish)
Genre: Medical
Published (Last): 7 May 2009
Pages: 223
PDF File Size: 8.63 Mb
ePub File Size: 8.56 Mb
ISBN: 622-1-19558-995-2
Downloads: 13624
Price: Free* [*Free Regsitration Required]
Uploader: Shaktilar

Message 15 of An event may also be written to the Windows Event Viewer: This site uses cookies.

Right-click the HP printer, click “Properties. Hi, Use this method to clear the spooler then uninstall and reinstall your printer check with the zsr.dl, for the latest driver. Steps To Resolve msidcrl You can follow the question or vote as helpful, but you cannot reply to this thread.

Place a check mark there and press Ok. Restarting the spooler causes an immediate crash, and the only way to get rid of the problem is by removing sometimes by force all printers. Click the “Settings” button under Performance. Note on archived topics. I have the latest drivers installed and all the windows updates applied.

Promoting, selling, recruiting, coursework zrs.dll thesis posting is forbidden. Shame that Adobe is losing customers over this but when you don’t fix the problem there isn’t much of a choice.


Then open the document with your photo viewer and it will print from there. Click on the “Recovery” tab and change all 3 drop-down boxes to “Restart The Service”. Use this forum to discuss miscellaneous issues that cannot be covered in any other Windows 7 forum. Check the Mr Fixits here and if you have to use the other methods go back and try them again afterwards.

HP was zero help. Many thanks to Sherlock Jon for for his excellent observational and deductive skills! Hp120 problem only occurs when printing PDF documents. Anyway, I read some the posts above and I thought I’d try something.

In Adobe Reader, click on “Print Message 14 of I then tried printing the email attachment again and immediately had the same problem. Jon – you really do seem to have hit the nail on the head. Uninstall your printer software.

ZSR.dll Error Fix – Print Spooler Error Fix Tutorial

To fix print spooler issues, you don’t need to hack around in the registry. Seems to be working now. However, I just noted an interesting pattern today.

We are having the same problem ourselves and I have 8 HP printers to support. I have a client that has been dealing with this issue on a large scale. I had tried many hp11020 things – this did!!

| Helpdesk 4 You

To do this see below: It looks like HP has finally stepped up to the plate with an effective solution to this infuriating problem. Message 12 of I downloaded Foxit, and without any other changes, it works fine. Is your computer running out of disk space?


Disabled Bonjour now to see if that works. I frequently lose use of my printer and an error message pops up saying the print spooler subsystem caused a gp1020 and must shut down.

Black Manticore

Make sure the 2 text boxes underneath say “1” in them. Thursday, July 23, 7: Remove From My Forums. At the risk of having to run the utility again, I tried to print the scanned PDF document to the other printer Lexmark and it worked fine. Thanks for the information – kthulasiraman. The errors with ZSR. Click Ok until you are back at the Services window, close it and you’re good to go.

I have applied two changes, and now the printer has been working for some time.

Did this solve your problem? Ever so often, owners of a HP Laserjet or may run into a problem with the print spooler crashing over and over for no apparent reason. So my workaround is to delete and re-install the driver Now, you should be print-problem free!